AI-Powered Agentic Voice & Chat Agents
CallSphere LLC is an AI voice and chat agent company based in New York that automates customer communications for businesses across 12+ industries. Founded to replace hold times and missed calls with instant, intelligent AI responses, CallSphere serves healthcare, real estate, HVAC, legal, and financial services companies with HIPAA-compliant, 57-language AI agents that go live in 3–5 days.
What Drives Us
Our mission is to transform how businesses handle customer interactions through intelligent automation.
Mission-Driven
Transform inbound communications into completed transactions, resolved support cases, and scheduled services.
24/7 Global Coverage
Our AI agents operate continuously worldwide, ensuring businesses automate customer interactions regardless of timezone.
Security First
Payments processed via Stripe/Square. Role-based access, encryption, and audit logging protect your data.
Instant Results
Most businesses have agents live within days, not weeks—with zero-code configuration.
Two Complementary AI Agents
Voice and chat agents that work together for comprehensive customer interaction coverage.
Agentic Voice Agents
Our flagship offering. AI-powered voice systems that orchestrate the complete customer journey from initial intent understanding through transaction completion.
- Catalog search with semantic understanding
- Cart building & secure checkout via Stripe
- No hold music or handoffs
- SMS/Email confirmation
Agentic Chatbot Agents
Text-based intelligent automation for customers who prefer written communication. Uses the same orchestration engine as voice agents.
- Conversational product discovery
- Secure chat payment processing
- Support ticket management
- Real-time order status updates
Proven Results & Performance
Measurable business outcomes across customer interaction metrics.
Order Closure Rate
Reduced Handling Time
Tier-1 Auto-Resolution
Faster Order Completion
Key Capabilities
Both voice and chatbot agents share a unified set of capabilities for comprehensive business automation.
Order Placement & Checkout
Complete end-to-end order processing with cart building and secure payments via Stripe.
Customer Support
Resolve 91% of tier-one queries without human escalation.
Appointment Scheduling
Intelligent booking with reminders and rescheduling capabilities.
Secure Payments
Payments processed by PCI-DSS compliant providers (Stripe, Square). We don't store card details.
Real-Time Analytics
Heatmaps, topic modeling, and CSAT insights to optimize performance.
Data Protection
Role-based access controls, encryption, and audit logging.
How Agentic Agents Work
A consistent three-step workflow ensures seamless customer experience across all channels.
Discover
The agent listens to or reads the customer's request and understands their intent using semantic understanding—meaning, not just keywords.
Decide
Apply relevant filters and constraints: dietary restrictions, price ranges, availability, insurance coverage. Build a cart or proposal based on these decisions.
Complete
Process the transaction through secure channels, confirm via SMS/email, and provide tracking information with escalation paths for follow-up.
Seamless Integration Ecosystem
CallSphere agents integrate with the business systems and platforms you already rely on—no rip-and-replace required.
Telephony & Commerce
Twilio, Shopify, WooCommerce, Stripe, Square
Data & Storage
Weaviate, Milvus, Qdrant, PostgreSQL
CRM & Support
HubSpot, Zendesk, Freshdesk, Salesforce
Ready to Transform Your Customer Interactions?
Book a 30-minute walkthrough to see how CallSphere voice and chat agents can automate your ordering, support, and scheduling.