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Learn Agentic AI — Build Voice & Chat Agents

Step-by-step tutorials on building voice and chat AI agents using OpenAI Agents SDK, Realtime API, function calling, multi-agent orchestration, and production deployment patterns.

9 of 1313 articles

Learn Agentic AI
10 min read0Mar 16, 2026

Runbooks for AI Agent Operations: Documenting Procedures for Common Issues

Learn how to create effective operational runbooks for AI agent systems, covering runbook design principles, step-by-step troubleshooting procedures, automation opportunities, and knowledge transfer practices.

Learn Agentic AI
10 min read0Mar 16, 2026

On-Call for AI Agent Systems: Alert Routing, Escalation, and Response Procedures

Design effective on-call systems for AI agents with PagerDuty setup, rotation design, escalation policies, alert routing, and post-incident review processes tailored to the unique demands of autonomous agent systems.

Learn Agentic AI
10 min read0Mar 16, 2026

Agent Performance SLAs: Defining and Measuring Service Level Agreements

Define and measure Service Level Agreements for AI agent systems with practical guidance on SLA definition, measurement methodology, automated reporting, and penalty handling for production agent deployments.

Learn Agentic AI
11 min read4Mar 16, 2026

Canary Deployments for AI Agents: Gradual Rollout with Automatic Rollback

Implement canary deployments for AI agent systems with traffic splitting, health checking, automated rollback, and progressive delivery strategies that catch regressions before they affect all users.

Learn Agentic AI
11 min read0Mar 16, 2026

Database Reliability for AI Agents: Replication, Failover, and Backup Strategies

Ensure database reliability for AI agent systems with high-availability setups, automatic failover, backup testing, disaster recovery planning, and connection management strategies that keep agents running through database failures.

Learn Agentic AI
11 min read0Mar 16, 2026

Post-Incident Reviews for AI Agent Failures: Blameless Retrospectives and Action Items

Run effective post-incident reviews for AI agent failures using blameless retrospective techniques, structured PIR templates, timeline reconstruction, root cause analysis, and follow-up tracking to prevent recurring failures.

Learn Agentic AI
14 min read0Mar 16, 2026

Capstone: Building a Complete Customer Support Platform with Multi-Agent AI

A full project walkthrough for building a production-grade customer support platform using multi-agent orchestration, tool integration, deployment pipelines, and real-time monitoring.

Learn Agentic AI
14 min read0Mar 16, 2026

Capstone: Building a RAG-Powered Knowledge Base with Admin Dashboard

Build a complete retrieval-augmented generation knowledge base with document ingestion, semantic search, a chat interface for users, and an admin panel with analytics for managing content.