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Learn Agentic AI — Build Voice & Chat Agents

Step-by-step tutorials on building voice and chat AI agents using OpenAI Agents SDK, Realtime API, function calling, multi-agent orchestration, and production deployment patterns.

9 of 1313 articles

Learn Agentic AI
12 min read5Mar 13, 2026

The Future of Agentic AI: Emerging Patterns and Trends

Explore the emerging patterns shaping the future of agentic AI, from agent-to-agent communication protocols and autonomous ecosystems to multi-modal agents, evaluation standards, and trust architectures.

Learn Agentic AI
15 min read5Mar 13, 2026

Building a Customer Support Multi-Agent System from Scratch

A complete end-to-end tutorial building a production-grade customer support system with triage, billing, refund, and FAQ agents using handoffs, RECOMMENDED_PROMPT_PREFIX, and prompt_with_handoff_instructions in the OpenAI Agents SDK.

Learn Agentic AI
18 min read5Mar 13, 2026

Building a Voice-Powered Customer Support Agent: End-to-End Tutorial

Build a complete voice-powered customer support agent with triage, billing, refund, and FAQ handling using OpenAI Realtime API, tool integration, and session persistence.

Learn Agentic AI
12 min read5Mar 13, 2026

Customizing Handoffs with Input Filters and Callbacks

Deep dive into HandoffInputData, input_filter functions, built-in handoff filters, custom filtering strategies, and input_type with Pydantic models for structured handoff metadata in the OpenAI Agents SDK.

Learn Agentic AI
11 min read5Mar 13, 2026

Building Approval Gates for Sensitive Tool Operations

Learn how to implement human-in-the-loop approval gates in the OpenAI Agents SDK using needs_approval, MCPToolApprovalRequest, and RunState to control sensitive agent operations.

Learn Agentic AI
15 min read2Mar 13, 2026

Building a RAG-Powered Chat Agent with FileSearch

Build a documentation chatbot using the OpenAI Agents SDK FileSearchTool with vector stores, citation handling, and hybrid retrieval for production-grade RAG chat agents.

Learn Agentic AI
10 min read4Mar 13, 2026

Shell Tool: Running System Commands from OpenAI Agents

Learn how to use the OpenAI Agents SDK ShellTool to give agents the ability to run system commands inside hosted containers, configure network policies, and manage container skills.

Learn Agentic AI
13 min read2Mar 13, 2026

Building a Custom MCP Server for Your REST API

Build a production-ready MCP server that wraps your existing REST API endpoints as callable tools, using FastAPI and the MCP Python SDK to expose your business logic to AI agents.