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Technical Guides for AI Voice Agent Engineers

Deep technical guides for building, scaling, and operating AI voice agents — OpenAI Realtime API, Twilio, multi-agent architectures, observability, and reliability patterns.

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Technical Guides

16 min read5 viewsApr 7, 2026

Observability for AI Voice Agents: Distributed Tracing, Metrics, and Logs

A complete observability stack for AI voice agents — distributed tracing across STT/LLM/TTS, metrics, logs, and SLO dashboards.

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Technical Guides

15 min read2Apr 7, 2026

Post-Call Analytics with GPT-4o-mini: Sentiment, Lead Scoring, and Intent

Build a post-call analytics pipeline with GPT-4o-mini — sentiment, intent, lead scoring, satisfaction, and escalation detection.