Skip to content
Agentic AI
Agentic AI10 min read7 views

Knowledge Graphs and LLMs: A Powerful Combination for Enterprise AI

Combining Neo4j knowledge graphs with Claude to overcome hallucination and knowledge cutoff limitations -- architecture and enterprise use cases.

The Problem with Vanilla RAG

Vector search retrieves text chunks, not structured relationships. Multi-hop questions like 'Which customers bought from suppliers with quality issues in 2025?' require graph traversal. RAG retrieves vaguely related documents; knowledge graphs answer precisely.

from neo4j import GraphDatabase
import anthropic

client = anthropic.Anthropic()
driver = GraphDatabase.driver('bolt://localhost:7687', auth=('neo4j', 'password'))

def query_and_explain(question: str, schema: str) -> str:
    cypher_resp = client.messages.create(
        model='claude-sonnet-4-6', max_tokens=512,
        system=f'Convert to Cypher for Neo4j. Schema: {schema}',
        messages=[{'role': 'user', 'content': question}]
    )
    cypher = cypher_resp.content[0].text
    with driver.session() as s:
        results = s.run(cypher).data()
    explain_resp = client.messages.create(
        model='claude-sonnet-4-6', max_tokens=1024,
        messages=[{'role': 'user', 'content': f'Q: {question}\nResults: {results}\nExplain in plain English.'}]
    )
    return explain_resp.content[0].text

Enterprise Use Cases

  • Compliance reasoning: which regulations apply to this transaction type in this jurisdiction
  • Supply chain analysis: multi-hop queries across supplier and distributor networks
  • HR and org chart queries: reporting relationships and performance metrics
  • Product catalog: hierarchical taxonomies with attribute inheritance
Share
C

Written by

CallSphere Team

Expert insights on AI voice agents and customer communication automation.

Try CallSphere AI Voice Agents

See how AI voice agents work for your industry. Live demo available -- no signup required.