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AI Voice Agent Insights & Guides

Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.

2,647 articlesArchive page 174

9 of 2647 articles

Learn Agentic AI
12 min read1Mar 16, 2026

Agent Capability Toggles: Enabling and Disabling Tools Per Customer or Plan

Implement plan-based feature gating for AI agent tools and capabilities. Learn to build dynamic tool lists, enforce tier restrictions, and surface upgrade prompts when users hit limits.

Learn Agentic AI
11 min read1Mar 16, 2026

Building a Feedback Loop Pipeline: Processing User Feedback to Improve Agent Performance

Build a feedback loop pipeline that collects user signals, categorizes feedback, analyzes failure patterns, and automatically updates prompts and retrieval to improve AI agent performance over time.

Learn Agentic AI
12 min read1Mar 16, 2026

Building Developer Playgrounds: Interactive API Explorers for Your AI Agent Platform

Learn how to build interactive developer playgrounds that let users explore your AI agent API with live request builders, code generation, response visualization, and shareable configurations.

Learn Agentic AI
13 min read3Mar 16, 2026

Building a Research Agent with Claude: Web Search, Analysis, and Report Generation

Build a complete research agent that searches the web, evaluates sources, synthesizes findings, and generates structured reports using Claude and the Anthropic SDK.

Learn Agentic AI
11 min read1Mar 16, 2026

Building a CRM Event Agent: Reacting to New Leads, Updates, and Deal Closures

Build an AI agent that reacts to CRM webhook events to score leads, automate follow-ups, and trigger notifications when deals progress through your sales pipeline.

Learn Agentic AI
11 min read2Mar 16, 2026

SRE for AI Agents: Applying Site Reliability Principles to Agent Systems

Learn how to apply Site Reliability Engineering principles to AI agent systems, including defining SLIs and SLOs, managing error budgets, reducing operational toil, and running effective incident management for autonomous agent workloads.

Learn Agentic AI
11 min read0Mar 16, 2026

Building a Public Transit Information Agent: Route Planning, Delays, and Accessibility

Build an AI agent that provides real-time public transit information including route planning, live delay updates, accessibility features, and multimodal trip suggestions for city residents.

Learn Agentic AI
11 min read0Mar 16, 2026

FastAPI Dependency Injection for AI Agents: Managing LLM Clients and Sessions

Master FastAPI's Depends system to inject LLM clients, database sessions, and agent configurations into your AI agent endpoints. Covers scoped dependencies, sub-dependencies, and testing with overrides.

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