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AI Voice Agent Insights & Guides

Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.

2,647 articlesArchive page 184

9 of 2647 articles

Technology
10 min read2Mar 13, 2026

Building an Agentic AI API Gateway: Routing, Authentication, and Load Balancing

Design an API gateway for agentic AI with multi-model routing, API key management, rate limiting, WebSocket proxy, and health-based routing.

Technology
11 min read5Mar 13, 2026

Agentic AI Observability: OpenTelemetry, Grafana, and Custom Agent Metrics

Build a full observability stack for agentic AI with OpenTelemetry tracing, Grafana dashboards, custom agent metrics, and alerting strategies.

Learn Agentic AI
11 min read3Mar 13, 2026

PII Detection and Redaction in Agent Pipelines

Learn how to build a hybrid regex and LLM-based PII detection and redaction system for AI agent pipelines, with output sanitization, reversible tokenization, and GDPR compliance patterns.

Technology
10 min read3Mar 13, 2026

Agentic AI CI/CD: GitHub Actions for Automated Agent Testing and Deployment

Build CI/CD pipelines for agentic AI using GitHub Actions with prompt regression tests, LLM evaluation, canary deployments, and rollback strategies.

Technology
10 min read3Mar 13, 2026

Building Agentic AI with Redis: Caching, Sessions, and Pub/Sub Patterns

Master Redis patterns for agentic AI including LLM response caching, conversation sessions, pub/sub for real-time events, and agent performance optimization.

Agentic AI
12 min read1Mar 13, 2026

Agentic AI Security: OWASP Top 10 for AI Agent Systems

Comprehensive security guide for agentic AI covering prompt injection, tool authorization, data exfiltration, excessive agency, and mitigation strategies.

Agentic AI
11 min read5Mar 13, 2026

Agentic AI Cost Optimization: LLM API Budgeting and Token Management

Reduce agentic AI costs by 50-80% with token budgeting, model routing, prompt caching, response truncation, batch processing, and cost monitoring.

Learn Agentic AI
12 min read5Mar 13, 2026

Multi-Agent Orchestration Patterns: Manager vs Delegation in OpenAI Agents SDK

Learn the two core multi-agent orchestration patterns in the OpenAI Agents SDK — Agents as Tools (Manager) and Handoffs (Delegation) — with code examples and a decision framework for choosing the right approach.

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