Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
9 of 2647 articles
Learn how to handle user interruptions and barge-in events in voice agents with lifecycle management, audio muting, graceful cancellation, and response resumption strategies.
Build multi-language voice agents that detect the caller's language, perform agent handoffs between language-specific specialists, and maintain context across language transitions.
Add function tools to voice agents for booking appointments, searching databases, processing payments, and executing real-time actions with audio feedback during tool execution.
Build a comprehensive testing and QA pipeline for voice agents covering audio simulation, STT accuracy measurement, TTS quality evaluation, end-to-end conversation testing, and regression monitoring.
Connect your AI voice agents to real phone systems using SIP, Twilio, and WebSocket transport with the OpenAI Realtime API for inbound and outbound call handling.
Reduce voice agent latency to sub-second response times by optimizing STT, LLM inference, TTS pipelines, using streaming, caching, and predictive techniques.
Build a HIPAA-conscious voice agent for medical appointment scheduling with patient verification, EHR integration, and healthcare-specific conversation flows.
Learn how to build a comprehensive testing and QA pipeline for voice agents, covering audio simulation, accuracy measurement, regression testing, and production monitoring.
Get notified when we publish new articles on AI voice agents, automation, and industry insights. No spam, unsubscribe anytime.
Try our live demo -- no signup required. Talk to an AI voice agent right now.
