Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Gradient AI secures growth capital from CIBC Innovation Banking, signaling that AI-powered insurance underwriting has moved beyond the pitch deck phase into full-scale enterprise deployment.
Voice AI agents are handling millions of customer calls with human-like conversations, reducing wait times to zero and cutting costs by 60%. Here's how the call center industry is being completely reimagined.
How agentic AI systems coordinate disaster response, optimize resource allocation, manage communications, and maintain situational awareness during emergencies worldwide.
How agentic AI systems sense consumer demand signals in real time to adjust pricing, optimize inventory, and drive predictive commerce across global retail and CPG markets.
Lyzr AI raises funds at $250M valuation led by Accenture for enterprise agentic AI. Learn about the platform quintupling its valuation in months.
Microsoft's M365 E7 license bundles Copilot and AI agents into one enterprise offering. How the unified AI bundle changes procurement decisions.
Microsoft 365 Copilot Wave 3 introduces Cowork with Claude-powered multi-step autonomous agents. See how long-running AI workflows change enterprise work.
Multiple AI-designed drug candidates are reaching critical clinical milestones in 2026 as biotech enters its 'clinical era,' with machine learning cutting drug discovery timelines by 40% and reducing costs by billions.
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