Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.
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Build IT helpdesk AI agents with multi-agent architecture for triage, device, network, and security issues. RAG-powered knowledge base, automated ticket creation, routing, and escalation.
Agent-specific prompt engineering techniques: crafting effective system prompts, writing clear tool descriptions for function calling, and few-shot examples that improve complex task performance.
Analysis of Google Cloud's 2026 AI agent trends report covering Gemini-powered agents, Google ADK, Vertex AI agent builder, and enterprise adoption patterns.
How to design tool functions that LLMs can use effectively with clear naming, enum parameters, structured responses, informative error messages, and documentation.
Technical comparison of RPA and AI agents covering rule-based vs reasoning architectures, when to use each, migration strategies, and hybrid automation approaches.
Survey of open-source agent frameworks in 2026: LangGraph, CrewAI, AutoGen, Semantic Kernel, Haystack, and DSPy with community metrics, features, and production readiness.
Build an AI email assistant that reads your inbox, classifies urgency, drafts context-aware responses, and schedules sends using OpenAI Agents SDK and Gmail API.
Production resilience patterns for AI agents: circuit breakers for LLM APIs, exponential backoff with jitter, fallback models, and graceful degradation strategies.
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