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AI Voice Agent Insights & Guides

Browse older CallSphere articles on AI voice agents, contact center automation, and conversational AI.

2,647 articlesArchive page 74

9 of 2647 articles

Learn Agentic AI
11 min read0Mar 16, 2026

Agent Communication Protocols: How Agents Talk to Each Other

Explore the four major patterns for inter-agent communication — handoff-based messaging, event-driven systems, shared memory via RunContext, and the blackboard pattern — with implementation examples using the OpenAI Agents SDK.

Learn Agentic AI
11 min read1Mar 16, 2026

Hierarchical Agent Architectures: Teams of Teams for Complex Tasks

Learn how to build hierarchical multi-agent systems where orchestrators manage sub-orchestrators, each leading specialized teams, enabling recursive task decomposition for large-scale workflows.

Learn Agentic AI
11 min read0Mar 16, 2026

Competitive Multi-Agent Systems: Debate, Adversarial Review, and Red Teaming

Implement competitive multi-agent patterns where agents debate, critique, and red-team each other's outputs to improve accuracy, catch errors, and stress-test AI-generated content before it reaches users.

Learn Agentic AI
12 min read2Mar 16, 2026

Building a Customer Support Multi-Agent System: Router, FAQ, Billing, and Escalation

Build a complete customer support multi-agent system with four specialized agents — a router, FAQ handler, billing specialist, and escalation agent — using the OpenAI Agents SDK with shared context and graceful fallbacks.

Learn Agentic AI
12 min read2Mar 16, 2026

Debugging Multi-Agent Workflows: Tracing Conversations Across Agent Boundaries

Learn systematic approaches for debugging multi-agent systems, including structured logging, trace visualization, identifying bottlenecks in agent chains, and replay testing to reproduce and fix failures.

Learn Agentic AI
11 min read2Mar 16, 2026

Conversation History Management: Sliding Windows, Summarization, and Compaction

Learn the three core strategies for managing conversation history in AI agents — sliding windows, summary-based compression, and compaction — to stay within context window limits while preserving critical information.

Learn Agentic AI
12 min read1Mar 16, 2026

Building a Memory Layer for AI Agents: From Simple Lists to Vector Stores

Explore four approaches to building agent memory — in-memory lists, file-based storage, relational databases, and vector stores — with practical Python implementations and guidance on when to use each.

Learn Agentic AI
11 min read2Mar 16, 2026

Semantic Memory for AI Agents: Using Embeddings to Remember Relevant Facts

Learn how to build a semantic memory system for AI agents using text embeddings, similarity thresholds, and memory consolidation to retrieve the most relevant facts from past interactions.

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