Product Changelog
Every feature, fix, and improvement we ship.
March 2026
10-Agent Real Estate Platform Launch
Launched OneRoof with 10 specialist agents including property search with vision analysis, suburb intelligence, and financial calculators.
10-Agent Real Estate Platform Launch
Launched OneRoof with 10 specialist agents including property search with vision analysis, suburb intelligence, and financial calculators.
February 2026
Post-Call Analytics Engine
Added GPT-4o-mini powered post-call analytics: sentiment scoring, lead scoring, intent detection, topic extraction, and AI summaries.
Post-Call Analytics Engine
Added GPT-4o-mini powered post-call analytics: sentiment scoring, lead scoring, intent detection, topic extraction, and AI summaries.
RAG Knowledge Base for IT Helpdesk
Integrated ChromaDB for semantic search across knowledge base articles and past tickets. 10 specialist agents now have contextual awareness.
RAG Knowledge Base for IT Helpdesk
Integrated ChromaDB for semantic search across knowledge base articles and past tickets. 10 specialist agents now have contextual awareness.
Escalation Ladder Performance
Reduced escalation ladder build time by 60%. Parallel contact notification now starts within 2 seconds of emergency detection.
Escalation Ladder Performance
Reduced escalation ladder build time by 60%. Parallel contact notification now starts within 2 seconds of emergency detection.
January 2026
Square Payment Integration
Added Square payment processing for rent payments and property transactions in OneRoof.
Square Payment Integration
Added Square payment processing for rent payments and property transactions in OneRoof.
Batch Outbound Calling
Sales platform now supports batch outbound campaigns with up to 5 concurrent calls, CSV import, and real-time campaign dashboard.
Batch Outbound Calling
Sales platform now supports batch outbound campaigns with up to 5 concurrent calls, CSV import, and real-time campaign dashboard.
December 2025
ElevenLabs Voice Quality Upgrade
Upgraded to ElevenLabs Turbo v2.5 for salon agent. 40% lower latency, more natural intonation.
ElevenLabs Voice Quality Upgrade
Upgraded to ElevenLabs Turbo v2.5 for salon agent. 40% lower latency, more natural intonation.
Multi-Language Support Expansion
Expanded language support from 32 to 57 languages across all products. Added Hindi, Arabic, Korean, Thai, and 21 more.
Multi-Language Support Expansion
Expanded language support from 32 to 57 languages across all products. Added Hindi, Arabic, Korean, Thai, and 21 more.
November 2025
HIPAA Compliance Hardening
Enhanced PHI encryption, added BAA workflow, implemented audit log retention policies for healthcare deployments.
HIPAA Compliance Hardening
Enhanced PHI encryption, added BAA workflow, implemented audit log retention policies for healthcare deployments.
OpenAI Agents SDK Migration
Migrated salon, escalation, and helpdesk products from single-agent to multi-agent architectures using OpenAI Agents SDK.
OpenAI Agents SDK Migration
Migrated salon, escalation, and helpdesk products from single-agent to multi-agent architectures using OpenAI Agents SDK.