GlamBook Salon Agent
AI appointment booking with service upselling for salons, barbershops, and spas.
Overview
AI voice agent for appointment booking, service inquiries, rescheduling/cancellation. Features fuzzy service matching, stylist preference handling, and intelligent add-on upselling.
Agent Architecture
4-Agent Specialist Architecture
Built on OpenAI Agents SDK with webhook-based tools. Triage identifies callers and routes by intent.
Triage
Caller ID via phone, route by intent
Model: gpt-4o
Booking
Fuzzy service match, availability, booking + upsell
Model: gpt-4o
Inquiry
Services, pricing, hours, stylist info
Model: gpt-4o
Reschedule
Find appointment, reschedule or cancel
Model: gpt-4o
Function-Calling Tools
9 tools available to the AI agents
Key Features
Smart Booking
Fuzzy service matching understands 'highlights' when they mean 'balayage'. Handles stylist preferences and time slots.
Intelligent Upselling
AI suggests relevant add-on services during booking — deep conditioning with color, blowout with cut.
Cancellation Policy
Enforces salon cancellation policies automatically. Handles late cancellations and no-show tracking.
Customer Loyalty
VIP customer tracking with visit history, preferences, and loyalty points.
Multi-Stylist Management
Per-stylist schedules, specialties, and availability management.
Booking References
Unique booking references (GB-YYYYMMDD-###) for easy lookup and confirmation.
Tech Stack
Analytics & Reporting
Daily metrics tracking, call logs with transcripts, ElevenLabs usage monitoring, and promotion effectiveness tracking.
Security & Compliance
Deploy GlamBook Salon Agent for Your Business
Go live in 3-5 days. No code required. Talk to our team to see how GlamBook Salon Agent can transform your operations.