AI Emergency Dispatch — Every Critical Call Handled Instantly
Triage emergency calls, assess urgency, dispatch the right team member, and coordinate response — all in seconds. AI that keeps your emergency response running 24/7/365.
< 10s
Triage time
100%
Calls answered
24/7
Coverage
60%
Faster dispatch
How It Works
Three simple steps to automate your emergency dispatch.
Emergency call received
The AI agent answers every call instantly — no hold music, no menu trees. It greets the caller, identifies the nature of the emergency, and begins gathering critical details such as location, severity, and affected systems.
Urgency classified
Using your custom triage rules, the agent categorizes the situation as critical, urgent, or routine. Critical emergencies bypass all queues and trigger immediate dispatch, while routine matters are logged for standard follow-up.
Dispatch and notify
The right on-call team member is contacted via phone, SMS, or push notification within seconds. A detailed incident ticket is created automatically with all caller-provided details, timestamps, and classification data.
Why Choose CallSphere for Emergency Dispatch
Zero missed emergencies
Every call is answered within seconds, regardless of time of day or call volume. No emergency goes unheard, even during peak periods or holidays.
Instant triage
The AI classifies urgency in real time using your custom severity criteria. Critical situations are escalated immediately while routine requests are queued appropriately.
On-call routing
Integrates with your on-call schedule to contact the right person every time. If the primary contact doesn't respond, the agent automatically escalates through your backup chain.
Complete audit trail
Every call, classification decision, and dispatch action is logged with timestamps. Full recordings and transcripts are available for compliance reviews and after-action analysis.
Reduced response times
By eliminating manual call screening and dispatch delays, average response times drop by 60% or more. Faster response means less damage and better outcomes.
Industries Using This Solution
Emergency Dispatch is trusted by businesses across these industries.
Everything You Need
A complete feature set for enterprise-grade emergency dispatch.
Never miss a critical call again
CallSphere's AI emergency dispatch agent answers, triages, and dispatches 24/7. See it handle a real emergency scenario.