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Scheduling Integration

CallSphere + Google Calendar

Sync CallSphere AI agents with Google Calendar for real-time availability checks, appointment booking, and automated reminders. Every booking lands on the right calendar instantly. Whether you run a single-provider practice or a multi-location operation, the AI agent reads live calendar data to offer only open slots, books confirmed appointments, and sends reminders that keep your schedule full and your no-show rate low.

Capabilities

What the Google Calendar integration enables

Real-Time Availability Checks

The AI agent queries Google Calendar in real time before offering time slots to callers. Busy blocks, all-day events, and buffer periods are all respected -- so customers only hear slots that are genuinely open.

Multi-Calendar Support

Manage availability across multiple Google Calendars -- one per provider, location, or resource. The AI agent checks all relevant calendars simultaneously to find the best available slot.

Appointment Booking & Rescheduling

Callers can book new appointments and reschedule existing ones in a single conversation. The AI agent creates or moves calendar events, updates attendees, and confirms the new time instantly.

Automated Reminder Notifications

After booking, CallSphere triggers automated SMS and email reminders at configurable intervals -- 24 hours, 2 hours, or 30 minutes before the appointment -- reducing no-shows by up to 40%.

Time Zone Handling

The AI agent detects the caller's time zone and presents availability in their local time. Calendar events are created with correct time zone metadata so nothing gets lost in translation.

Recurring Appointment Support

Set up weekly, bi-weekly, or monthly recurring appointments directly from a phone call. The AI agent creates the full series in Google Calendar with proper recurrence rules.

Setup

How to connect Google Calendar

Get up and running in four simple steps. Most teams go live in under 30 minutes.

1

Connect Google Account

Authorize CallSphere via Google OAuth. We request only calendar read/write permissions -- no access to email, drive, or other services.

2

Select Calendars to Sync

Choose which Google Calendars the AI agent should check for availability and create events on. Map each calendar to a provider, location, or resource.

3

Configure Booking Rules

Set minimum lead time, maximum advance booking window, appointment durations, buffer times between appointments, and business hours for each calendar.

4

Go Live

Run a test booking to verify calendar events are created correctly, then activate. Your AI agent starts scheduling appointments immediately.

Why teams choose this integration

Zero Double-Bookings

Real-time calendar sync means the AI agent never offers a slot that is already taken. Conflicts are eliminated before they happen.

Reduce No-Shows by 40%

Automated SMS and email reminders go out at configurable intervals before each appointment, dramatically cutting no-show rates.

Multi-Provider Scheduling

Route bookings to the right calendar based on service type, location, or provider. Each appointment lands exactly where it belongs.

Explore more integrations

CallSphere connects to the tools your team already uses.

Ready to connect Google Calendar?

See how CallSphere AI agents integrate with Google Calendar to automate your workflows. Live demo available -- no signup required.