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CRM Integration

CallSphere + Pipedrive

Integrate CallSphere AI agents with Pipedrive CRM. AI agents create deals, log activities, advance pipeline stages, and schedule follow-ups -- keeping your sales process running on autopilot. Every phone conversation feeds directly into your Pipedrive pipeline with structured data, so reps focus on selling instead of updating records.

Capabilities

What the Pipedrive integration enables

Deal Creation & Management

AI agents create new Deals in Pipedrive during qualifying calls, setting the correct pipeline, stage, expected value, and close date based on information gathered in the conversation.

Activity Logging

Every call is logged as an Activity on the associated Person, Organization, and Deal. Logs include call duration, AI-generated summary, outcome classification, and key discussion points.

Pipeline Stage Advancement

Deals move through pipeline stages automatically based on call outcomes. A successful demo call advances the Deal to 'Proposal Sent'. A signed agreement moves it to 'Won'. No manual dragging required.

Contact Sync

New callers become Persons in Pipedrive with phone number, email, company, and any custom fields populated during the call. Existing contacts are matched and enriched with every interaction.

Smart Scheduling

The AI agent schedules follow-up Activities in Pipedrive after each call -- next call, email reminder, proposal deadline -- so nothing falls through the cracks and reps always know their next action.

Revenue Tracking

Deal values are updated in real time as pricing discussions happen on calls. Weighted pipeline reports in Pipedrive reflect the latest numbers without waiting for reps to update manually.

Setup

How to connect Pipedrive

Get up and running in four simple steps. Most teams go live in under 30 minutes.

1

Connect Pipedrive

Authorize CallSphere with your Pipedrive account using an API token or OAuth. We connect to your instance and import your pipelines, stages, and custom fields.

2

Configure Pipeline Mapping

Map AI agent call outcomes to Pipedrive pipeline stages. Define which outcomes advance a Deal, which create new Deals, and which trigger follow-up Activities.

3

Set Automation Rules

Configure rules for deal assignment, activity scheduling, and notification triggers. Set ownership rules so Deals are assigned to the right rep based on territory, round-robin, or caller intent.

4

Launch

Run a test call to verify Deals are created, stages advance, and Activities are logged correctly. Then activate and let every call power your Pipedrive pipeline.

Why teams choose this integration

Deals Advance Automatically

AI agents update pipeline stages based on call outcomes. Deals move forward in real time without reps manually dragging cards between columns.

Complete Activity History

Every call, voicemail, and follow-up is logged as a Pipedrive Activity with full context. Reps see the complete interaction history before picking up the phone.

Faster Follow-Ups

The AI agent schedules next-step Activities immediately after each call. Reps start every day with a clear action list -- no deals go cold because someone forgot to follow up.

Ready to connect Pipedrive?

See how CallSphere AI agents integrate with Pipedrive to automate your workflows. Live demo available -- no signup required.